«SMS» Project
Supporting the Greek Authorities in Managing the National Reception System for Asylum Seekers and Vulnerable Migrants

The program “Supporting the Greek Authorities in Managing the National Reception System for Asylum Seekers and Vulnerable Migrants (SMS)” is implemented by Zeuxis in cooperation with IOM and is funded by the Asylum, Migration and Integration Fund of the European Union (DG HOME). It aims to provide security and support services to 30 Unaccompanied Minors (UMCs) hosted in the Safe Zone of Malakasa Long Term Accommodation Center.

Τhe scientific team of Zeuxis, consisting of two social workers, psychologist, educatοr, lawyer and interpreters, provided unaccompanied minors with a personalized treatment of their needs for food, health, education, information, psychological support, socialization and social inclusion, development of interests, entertainment, sports and creative activities, in the framework of an interdisciplinary approach.

The intervention aims to empower unaccompanied minors and to best prepare them for living conditions and requirements that will arise for them shortly. The intervention unfolds around 2 significant axes: psychosocial support and non-formal education, through an interdisciplinary approach.

Psychosocial support includes:

• psychosocial history intake to design a personalized intervention
• individual sessions with the Social Workers/ the Psychologist: consultancy, therapy & joint planning of the Child’s Development Plan
• psychosocial group sessions for the communication of important knowledge/information, strengthening group links and peaceful relations

Non-formal education aims at the UMCs’ development of emotional, cognitive and creative skills through:

• teaching Greek and English to serve the daily communication needs of UMCs
• experiential and participatory activities
• recreational activities
• commitment to safety rules and ownership of procedures

During April the number of unique Unaccompanied Migrant Children (UMCs) who were accommodated in the Safe Zone and received protection and assistance services from Zeuxis was thirty-nine (39). As regards arrivals, eleven (11) UMCs arrived at the Safe Zone. Concerning the departures, one (1) UMC was transferred to a SIL apartment, one (1) was transferred to a Transit Hub (hotel) as a relocation beneficiary and three (3) UMCs were transferred to apartments under the ESTIA accommodation scheme.

Τhe psychosocial unit continued protecting and promoting the psychosocial well-being of UMCs, providing guidance and personalized addressing of their needs. In this framework, the subjects discussed with UMCs during the individual sessions focused mainly on procedural issues, empowerment of the UMCs, self-esteem improvement, the importance of attending the learning classes and encouraging participation in recreational activities. Besides, guidance on cohabitation and health-related issues was provided to beneficiaries. Furthermore, ZEUXIS’ social workers continued UMCs school’s enrollment and vaccinations. Μore specifically, two (2) UMCs were vaccinated, the issuance of ADYM for four (4) UMCs was finalized and nine (9) UMCs were enrolled in public schools.

ZEUXIS’ lawyer submitted a request for three family reunification cases, in Sweden and Germany. Additionally, ZEUXIS’ lawyer is in direct communication with the operator of each case and UMCs’ relatives abroad to facilitate case resolution. EASO informed ZEUXIS regarding that relocation application of one beneficiary, which was positive and he will be relocated to Portugal. Also, the residence permit of one (1) UMC was issued.

Apart from the non-formal education classes, ZEUXIS’ educator focused on various recreational activities to provide UMCs with additional stimuli for participation. The objectives of the recreational activities include socialization, creativity and engagement in the community. The recreational activities which have proved to be particularly popular among beneficiaries, such as guitar lessons and the comic creation, were continued.

The context as well as the quantitative outcomes during April is outlined below:


• 39 UMCs accommodated in the Safe Zone
• Basic support:
• 24 h presence of caregivers
• Interpretation in Arabic, French, Farsi, Af-Soomaali, Urdu and Bengali.
• Daily routines (hygiene and ground rules in the Safe Zone)
• Distribution of clothing items provided by Zeuxis
• Distribution of 735 portions of food provided by IOM
• Provision of monthly cash allowance

Psychosocial and legal support:
• 15 needs / requests assessments by social workers
• 9 needs / requests assessments by psychologist
• 57 consultancy sessions by social workers
• 69 Individual sessions with the psychologist
• 39 referrals/ escorts for the provision of services
• 47 individual sessions with the lawyer

Education, recreation and leisure:
• 5 English lessons
• 32 Greek lessons
• 3 Μaths lessons
• 33 recreational activities (board games, handicrafts, watching films, sports games and music) 

URL address of DG HOME:

URL address of IOM Greece:
URL address of Zeuxis:


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