Supporting the Greek Authorities in Managing the National Reception System for Asylum Seekers and Vulnerable Migrants

The program “Supporting the Greek Authorities in Managing the National Reception System for Asylum Seekers and Vulnerable Migrants (SMS)” is implemented by ZEUXIS in cooperation with IOM and is funded by the Asylum, Migration and Integration Fund of the European Union (DG HOME). It aims to provide security and support services to 30 Unaccompanied Minors (UMCs) hosted in the Safe Zone of Malakasa Long Term Accommodation Center.

Τhe scientific team of ZEUXIS, consisting of a social worker, psychologist, educatοr, lawyer and interpreters, provided unaccompanied minors with a personalized treatment of their needs for food, health, education, information, psychological support, socialization and social inclusion, development of interests, entertainment, sports and creative activities, in the framework of an interdisciplinary approach.

The intervention aims to empower unaccompanied minors and to best prepare them for living conditions and requirements that will arise for them shortly. The intervention unfolds around 2 significant axes: psychosocial support and non-formal education, through an interdisciplinary approach.

Psychosocial support includes:

• psychosocial history intake to design a personalized intervention
• individual sessions with the Social Worker/ the Psychologist: consultancy, therapy & joint planning of the Child’s Development Plan
• psychosocial group sessions for the communication of important knowledge/information, strengthening group links and peaceful relations

Non-formal education aims at the UMCs’ development of physical, emotional and cognitive/ creative skills through:

• teaching Greek and English to serve the daily communication needs of UMCs
• experiential and participatory activities
• recreational and sports activities
• commitment to safety rules and ownership of procedures

November 2020 marked the sixth month of ZEUXIS’ partnership with IOM in the Safe Zone of Malakasa Long-Term Accommodation Center, providing protection and assistance services to Unaccompanied Migrant Children (UMCs). The number of unique UMCs accommodated in the Safe Zone during November was thirty-four (34), and the total number of beneficiaries since the beginning of the project reached forty-three (43).

Zeuxis’ social worker contacted EODY to schedule appointments to continue the vaccination of fourteen (14) UMCs; the issuance of ADYM for three (3) UMCs was finalized during the reporting period.

Seven (7) UMCs were fully registered with the Asylum Service and received their international protection applicant cards during the reporting period.

The Ministry of Migration and Asylum called a beneficiary of the Safe Zone for an interview within the framework of the relocation program. Zeuxis’ lawyer informed the beneficiary on the program and prepared him for the forthcoming interview. Information on the relocation program was also shared with the other members of the scientific team.

Issues discussed with UMCs during individual sessions revolved around overcoming traumas, the transition to adulthood, disagreements with other beneficiaries, bereavement management due to the loss of loved ones and coping with Covid-19 related stress, substance abuse and alcohol consumption. A further issue of concern amongst beneficiaries was the new movement restrictions, a group session revolved around this issue.

The context, as well as the quantitative outcomes during November, is outlined below:


• 34 UMCs accommodated in the Safe Zone
• 17 members of staff on the field (Coordinator, Interpreters, Social worker, Psychologist, Lawyer, Educator, Driver, Caregivers)

Basic support:
• 24 h presence of caregivers
• Interpretation in Arabic, Farsi, Dari, Pashto and French
• Daily routines (hygiene and ground rules in the Safe Area)
• Distribution of sweater and sport trousers provided by ZEUXIS
• Distribution of 885 portions of food provided by IOM
• Provision of monthly cash allowance

Psychosocial support:
• 5 social history intakes
• 12 needs’ / requests’ assessments
• 28 consultancy sessions
• 56 Individual sessions with the psychologist
• 3 interventions in crisis
• 36 referrals/ escorts for the provision of services
• 40 individual sessions with the lawyer
• 3 Best Interests Assessment (BIA) interview

Education, recreation and leisure:
• 18 English lessons
• 44 Greek lessons
• 1 Music lesson
• 15 recreational activities (collages, board games, movie concept)
• 2 computer lessons

URL address of DG HOME:
URL address of IOM Greece:
URL address of Zeuxis:


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